Privacy Policy

Who are we
We are Selecta Systems Ltd and can be contacted on the below contact details:
  • Email: info@selectasystems.com
  • Telephone: 0121 325 2100
  • Address: Selecta Avenue, Great Barr, Birmingham, B44 9EH
Why do we collect and use your personal information
Business Interest
We collect and use your personal information in order for us to provide you with one or more of our services which includes operating your trade account with your chosen manufacturer(s), or if you are a manufacturer, we collect and use your relevant staff’s personal information in order to setup and administer your account with us.
We will use your personal information to send you marketing communications by email about similar products and services that you may be interested in. Please note that you have the right to object to receiving marketing communication and we will give you an easy way to unsubscribe from receiving any marketing communications from us.
Consumer Interest
We collect and use your personal information in order for us to provide you with our products and services of which you have requested from ourselves.
We may also pass on your details to other window and door industry companies, so that they can contact you with details of products and services that are of legitimate interest to your product and/or service request(s).
What happens if I do not provide my personal information
We need your personal information in order to provide our services to you. If we do not collect your personal information we will not be able to provide our services to you.
Who will we share your personal information with
We will share your personal information with third parties such as HMRC or the FCA where we are required to do so by law.
Transferring your personal information outside Europe
We will not transfer your personal information outside of Europe.
How long will we store your personal information
Your information will be stored for a period of six years. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.
What are your rights in relation to your personal information
Right to access
You have the right to request copies of the personal information we hold about you at any time.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.
Right to restrict processing
You have the right to request that we restrict how we use your personal information.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
How can I exercise my rights in relation to my personal information
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.
You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.
Selecta Systems are accredited for your peace of mind