Selecta Systems | Customer Update 20/05/2020

SELECTA SYSTEMS LTD
As you are now aware, we are open for business and operating with skeleton staff. We are currently inducting staff back into the workplace as we continue our structured return to work programme and phased approach to returning to full capacity. This is to ensure that we can safely enable more staff to return to work and we therefore thank you for your patience and understanding during implementation.

ORDERING | DELIVERIES
Orders for delivery and collection will continue to be accepted via email or fax only as we work towards full delivery capacity and the re-opening of the trade counter. Please collate and send your full order requirements in the first instance i.e. no accompanying additional orders thereafter.

FOR DELIVERIES | Please place your orders as per your normal ordering route and by your allocated order day and time slot. Late orders will not be accepted. Orders can be placed via email on orders@selectasystems.com or via fax to 0121 366 6360

We can only accept BACS and CARD payments for both cash and account customers.

TRADE COUNTER | COLLECTIONS
The trade counter will re-open on Monday 1st June 2020 for orders and collections. A series of workplace precautions and social distancing measures will be in place. We will only accept BACS or CARD payments for orders. Cash will not be accepted over the counter. Can we request that you place your orders in advance for collection by emailing tradecounter@selectasystems.com as this will speed up order processing time and alleviate waiting times.

Therefore, we kindly request for your patience and understanding and ask that you always respect the strict social distancing rules of 2m.

SPECIALIST DOORS
The specialist doors department will re-open with skeleton staff on Tuesday 26th May 2020. We are now confident that we can safely re-introduce staff back into the department and continue production. Orders will be processed from this date and we kindly ask for you patience as we work towards full production capacity and delivery.

DELIVERY DRIVERS | TECHNICIANS | SALES REPRESENTATIVES
Drivers, technicians and sales representatives will be operating with strict social distancing, hygiene and health and safety procedures as the safety of staff and customers is of paramount importance to Selecta Systems. Therefore, we kindly ask that you always respect the strict social distancing rules of 2m.

LOOKING AHEAD
Selecta have been working meticulously, since re-opening on 11th May, to ensure that we can operate safely within the government guidelines, thus protecting our staff and customers. We are now closer to returning to full capacity and we sincerely thank you for your patience, co-operation and understanding.

Wishing you and your families good health. Stay safe.

Andy Green

Sales Director

Selecta Systems are accredited for your peace of mind